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REGISTRATION, WARRANTY & RETURN POLICY

Order Cancellation

 Price subject to change with out notice.  JUNO POWER reserved the right to cancel any  order and warranty on specific product(s).

 *Products online are do to limited quantity*

 

Registering your Products:

To register your products please email us at support@junopower.com with the below information.

  • 1. Order # (website or store you purchased the unit)
  • 2. SKU # of the product
  • 3. Serial # (if applicable)
  • 4. Date of purchased
  • 5. Name and email

A return email will be confirming your registration.  Please allow 2-3 days for this process.  Thank you.

Warranty

LIMITED ONE-YEAR WARRANTY

This product is warranted against defective materials or workmanship for one year from the date of original purchase. Proof of purchase is required. The exclusive remedy for this warranty is that JUNO POWER will, at its option, provide repair or replacement components for this product.  JUNO POWER reserves the right to discontinue or change parts, models or products, or to make substitutions. To make a claim under this warranty, please visit support@junopower.com.   

WARRANTY LIMITATIONS

This warranty does not include damages, which arise from negligence, misuse or use not in accordance with the product instruction.  All custom or special order are limited to a 90 days warranty and are NON-REFUNDABLE.   Replacement units after 90 days of purchased will be new or refurbish depending availability.   For international orders NOT purchased through junopower.com please contact your local retailer on warranty returns. Customer are responsible for all shipping chargers for warranty on international order. JUNO POWER reserves the right to automatically void the warranty. 

LIMITATION OF DAMAGES

The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or written, express or implied. In no event will JUNO POWER or the retailer selling this product, be liable for any damages, including incidental or consequential damages, arising out of the use or inability to use this product.

AUTHORIZED RETAILERS

Please visit your nearest authorized JUNO POWER retailer or authorized online retailer to purchase your JUNO POWER products. A list of JUNO POWER authorized retailers can be found on our website. Not all products are available at all retailers. JUNO POWER products purchased from unauthorized retailers, online auction sites, or as second hand items, are not covered under warranty. Proof of purchase may be required.

 

Corporate Orders

All corporate wholesale and customize orders will have a 90 days manufacturer warranty from date of delivery.  Customers are responsible for shipping the unit back to us on warranty replacement.  Please contact us at suppport@junopower.com if you have any questions.

 

RETURN POLICY

JUNO POWER will only accept returns that have been issued a "Return Authorization Number" (RMA) from our web support or customer service department. To request a Return Authorization Number, please email us at support@junopower.com.

JUNO POWER offers a limited 30 days money back guarantee on all JUNO POWER products.  Product must be unopened and in brand new condition with original packaging, receipt, accessories and manuals.  Sorry all used products will not be eligible for refund.  

JUNO POWER reserved the right to charge 20% restocking fee.

Customers are responsible for return postage cost to JUNO POWER warehouse for all orders.

JUNO POWER
1731 Adrian Road STE12
Burlingame CA 94010